Responsible Gaming

Gaming Should Be Entertainment

At 1win, we believe that gaming should be enjoyed as a form of entertainment only. It is not a way to earn money or solve financial problems. Please always gamble within your means and only with money you can afford to lose. Responsible gaming is our shared responsibility.

Age Verification

You must be at least 18 years of age or the legal age for gaming in your jurisdiction in India to use 1win services. We are committed to preventing underage gambling and ask that you verify your age during registration. If you are under the legal age, please do not participate in gaming activities.

Warning Signs of Problem Gambling

If you recognize any of the following warning signs in yourself or someone you know, please seek help immediately:

• Chasing losses by gambling with increasing amounts of money
• Spending more time and money on gambling than intended
• Hiding your gambling activities from family or friends
• Feeling anxious, irritable, or restless when trying to reduce gambling
• Neglecting work, school, or personal responsibilities due to gambling
• Using gambling to escape problems, stress, or negative emotions
• Borrowing money or accumulating debt to fund gambling
• Lying about the extent or frequency of your gambling
• Failed attempts to reduce or control gambling
• Gambling with money meant for essential expenses like rent or food

Self-Help Tools

1win provides several tools to help you maintain responsible gaming habits:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period.
• Loss Limits: Establish a maximum amount you are willing to lose during a gaming session.
• Reality Checks: Receive reminders at regular intervals about how long and how much you have been gaming.
• Self-Exclusion: Temporarily or permanently exclude yourself from your account if you need a break from gaming.
• Session Time Limits: Set automatic logout times to prevent extended gaming sessions.

To access these tools, log into your 1win account and visit the Responsible Gaming section of your account settings.

Support Organizations

If you or someone you know is struggling with problem gambling, the following organizations offer confidential support and assistance:

India

• National Institute of Mental Health and Neuro Sciences (NIMHANS): Leading mental health institution offering support and treatment for behavioral addictions. Contact: www.nimhans.ac.in
• Gamblers Anonymous India: Support groups and peer assistance for problem gamblers.

International Resources

• GamCare (United Kingdom): Free, confidential support and treatment services. www.gamcare.org.uk
• GamStop (United Kingdom): Free national self-exclusion scheme. www.gamstop.co.uk
• Gambling Help Online (Australia): Free counseling and support services. www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada): Prevention, treatment, and policy resources. www.responsiblegambling.org
• National Council on Problem Gambling (United States): Helpline and treatment referrals. www.ncpgambling.org

Take Action Today

If you believe you may have a problem with gambling, we encourage you to reach out for help immediately. Problem gambling is treatable, and support is available. Contact one of the organizations listed above, speak with a trusted friend or family member, or consult a mental health professional. Your wellbeing is important to us.

Remember: Gaming should be fun and entertaining. If it stops being enjoyable, it is time to seek help.